GVS - Genuine Verification Services
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GVS - Genuine Verification Services
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Background verification for gig, delivery and logistics

Riders and drivers reach a customer's door alone, often within hours of onboarding. GVS confirms identity, licence and address fast enough to keep same-day onboarding intact.

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Trusted by 500+ companies
Canara BankChannelplayTata AIG InsuranceMacgenceIndiaMARTOlive Green ConsultingPunjab & Sind BankZee MediaJobkartKazamAvalon Information SystemsMeruBTCQuytechGreat Eastern Energy CorporationGiginBharat BhushanPilot IndustriesShipex IndiaKW GroupWise FinServPTC NetworkOrcapodadaanSouthern TravelsElectricaBaby & Mom RetailSyscomLarkRoots DevelopersGMSCircleRightRudra ShieldEssential EnergyAviaxpert

The risk in onboarding at gig speed

A rider or driver is unsupervised at a stranger's door within hours of signing up. Verification is a safety question before it is a policy one.

Rider and driver safety and public trust

A rider or driver represents the platform the moment they show up, unsupervised, at a stranger's door.

Driving licence and RTO records

A licence has to be genuine and current before anyone is put behind a wheel, checked against Parivahan and Sarathi records, not just a photo of the card.

Address verification where the worker moves

Gig workers relocate for the work itself. An address confirmed at onboarding can be out of date within months, which is what re-verification is for.

Very high onboarding volume

Fleets and rider pools onboard in numbers a traditional hiring process was not built for. The check has to hold at that pace without becoming a formality.

Re-verification

A one-time check at onboarding does not cover a licence that lapses or an address that changes a year into the work.

Court record for home delivery

Anyone delivering to a customer's front door carries a different risk profile than warehouse or hub staff. Court record checks apply before the first delivery, not after an incident.

Who gets verified

Customer contact, driving and premises access each carry a different check, whatever the platform calls the role.

01
Delivery riders and driversIdentity, driving licence and address confirmed before the first delivery, not after the first complaint.
02
Cab and fleet driversDriving licence validity and RTO record checked alongside identity, given how many passengers they carry over time.
03
Sorting-hub and warehouse staffHandle parcels and, at scale, cash on delivery, without necessarily being customer-facing. Identity and court record checks apply the same way.
04
Field and installation techniciansEnter a customer's home or premises directly. Address and court record verification matter as much as the technical skill check.
05
Home-service professionalsWork unsupervised inside a customer's home, sometimes for hours. The verification standard sits closer to a domestic hire than a warehouse one.
06
Hub supervisorsOversee onboarding volume themselves, and are verified to a standard at least equal to the riders they manage.

The check package

The checks gig, delivery and logistics platforms run most, individually or as one package.

Identity Driving licence Permanent address Digital address Court record Previous employment

Verified before they roll

Same-day onboarding does not leave room for a check that takes a week. Identity and driving licence are confirmed against government records directly, and a digital address capture puts the proof in the worker's own hands, from their own phone.

Re-verification keeps the record current as workers relocate or a licence comes up for renewal, rather than treating onboarding as the only moment that matters.

Gig worker on delivery

Checks run on the worker's written consent under India's DPDP Act, collected through the same phone they onboard with. Re-verification runs on a fresh consent each time, not the original one stretched to cover a check the worker never agreed to.

Questions we get asked

How do you verify a driving licence?
Against Parivahan and Sarathi records: number, validity, issuing RTO and vehicle class. It is part of identity verification, not a separate document review.
Can onboarding stay fast at high volume?
Identity and licence checks run against government records directly, which is what keeps a large onboarding batch from becoming a queue. Address verification can run as a digital, geo-tagged capture from the worker's own phone rather than waiting for a field visit.
Do you re-check workers after they have already onboarded?
Yes, on request. A licence can lapse and an address can change well into the work, and re-verification is run as its own case rather than assumed from the original check.
What happens if a worker's address changes because they have relocated?
Run a fresh address verification at the new address. The original check confirmed where they lived at onboarding, not where they live now, and the two are not the same thing a year in.
Do warehouse and sorting-hub staff need the same checks as riders?
Largely yes. They handle parcels and, in some models, cash on delivery, without necessarily being customer-facing. Identity and court record checks apply the same way; driving licence verification only applies to roles that actually drive.
Is a criminal record an automatic disqualification?
No. It is reported as a finding, tested against the identifiers on file, and it is your decision what to do with it. Nothing is filtered out before it reaches you.

Related checks and solutions

Digital address

The worker confirms their own address from a phone, with GPS on and the timestamp recorded.

Digital address Court record

Criminal and civil filings searched at every jurisdiction a worker has lived in.

Court record check Gig worker verification

A package built for onboarding volume and re-verification, not a single desk hire.

Gig worker verification

Verify your next hire

Send us a pilot batch and judge us on the first report.

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